Esport Honka (Finnish football organization)

Riesa conducted an accessibility mapping at Espoon Urheilupuiston football field’s venue. The mapping clarified the current level of accessibility and proposed changes to improve accessibility. Also, Riesa created a guideline for Esport Honka to take disabled people into consideration in all phases of their events’ customer journey. We trained customer service staff to encounter clients with reduced mobility

“Riesa delved into implementing the accessibility solution with great professional expertise, thought and skill. We received more from their services than we expected. Practical instructions and trainings made genuine accessibility possible in our match events. The training provided the participants with tools to encounter diverse clients and to provide accessible service. This supported our goals to organize match events that are easy for everyone to attend.

Esport Honka sincerely recommends Riesa’s professional accessibility solutions. We especially recommend Riesa for those service companies, that don’t experience the need for accessibility consulting. Conversations and trainings that we had with Riesa brought a whole new perspective on how accessibility can be improved with very small actions. We would have missed many things because we did not understand what accessibility means in practice. ”

Nuppu Böhmig
Communication and Event manager
Esport Honka

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